The information in this article can help you when looking to request a return or refund for a ticket purchased through our website. (For example: incorrect game/ride booked, purchase was made by accident, you didn't like the ride/game.)
Thanks for shopping at modernmasti.com. If you are not entirely satisfied with your purchase, we're here to help.
We are unable to provide refunds or returns for mistaken purchases.
Please be sure to read the descriptions of various rides and games and check out the images available on our website and social media handles before making a purchase.
Any customer is eligible for a refund only if you have a prepaid ticket but the gamezone cancels your ride/game due to unavailability of the selected rides/games; in the aforementioned case, you will get a full refund. The refund will be credited to the original method of your payment.
For further assistance, kindly contact us.